Terms & Policies

RESERVATION POLICIES:

If you are new to Skinsational we kindly ask that you arrive 10-15 mins prior to your booking time to fill out our consultation form. To ensure we make every experience a positive one please provide us with any information regarding Doctor/practitioner care you may be under, Pregnancy, medications, allergies or any other medical conditions we want you to be safe & comfortable.

CANCELLATION POLICY:

The time I allocate for your appointment is reserved exclusively for YOU & I often have a wait list of clients. When you book a treatment with me I guarantee you this time.

24 hours prior notice for appointments is needed to cancel or reschedule otherwise a cancellation fee of 50% of the scheduled service will be charged.

Cancellations of your pre-paid services with less than 24 hours notice will result in the series treatment being deemed as redeemed, treatments in a series are not transferable. Gift vouchers WILL be redeemed in full.

You will be personally sent a text message to confirm your booking and acknowledgment of this policy. Cancellations and no shows have a significant impact, therefore I need to endorse the cancellation policy and trust you understand my need to do so.

DEPOSIT.

Our Skin consultations require a deposit of $65. When purchasing 3 or more DMK home prescription products on the day of your visit this will be used as a credit. If you choose at the time of booking to have a DMK enzyme treatment on the day, your deposit will be taken from the cost of the treatment.